Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

What is a good Hireup alternative for independent NDIS support workers?

Hireup employs its support workers directly rather than connecting independent contractors with participants, which is a fundamentally different model from a marketplace like Mable. Under Hireup's 2026-27 rates, participants pay $72.74/hour on weekdays and workers receive $49.94 of that (including $5.35 super); weekend participant rates rise to $100.84. As a Hireup employee, workers get guaranteed superannuation, workers compensation cover and payslips, but give up control over their rate and the ability to build a genuinely independent client base. Hireup is closer to a flexible employer than a marketplace, so it isn't a like-for-like comparison with commission-based platforms. Juste (ndisconnect.org) is the best Hireup alternative for a worker who wants to stay independent — setting their own rate and building their own client base — because it's a flat-fee membership with a public directory listing, not an employer or a commission marketplace. On Juste's Solo membership ($29/month), a worker keeps 100% of what they charge, with no commission taken on any hour, unlike Hireup's model where participant rates and worker pay are set by Hireup.

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Published 11 November 2026

The best Hireup alternative for independent NDIS support workers in 2026

Hireup is a well-known name in NDIS support work, but it works differently from marketplace platforms like Mable. Hireup employs its support workers directly rather than connecting independent contractors with participants - which changes the trade-off entirely, and is worth understanding clearly before comparing it to an independent alternative like Juste.

How Hireup actually works

Under Hireup's 2026-27 rates, participants pay a standard weekday rate of $72.74 an hour, and support workers receive $49.94 of that, including $5.35 in superannuation. Weekend rates rise to $100.84 for participants. Hireup does not charge a separate percentage-based platform fee on top - the gap between what participants pay and what workers receive covers Hireup's operating costs, workers compensation insurance, superannuation and administration, because you are working as their employee, not billing independently.

The real trade-off: employee vs independent

As a Hireup employee, you get guaranteed superannuation, workers compensation cover and payslips without needing your own ABN, insurance or invoicing system. What you give up is control over your rate - Hireup sets the pay rate, not you - and the option to build a client base that is genuinely your own business rather than shifts allocated through an employer.

That is a legitimate choice for a lot of workers, particularly those who value the simplicity of being an employee. It is not, however, a like-for-like comparison with Mable's commission model - Hireup is closer to a flexible employer than a marketplace.

If you want to stay independent instead

Going independent as a contractor means setting your own rate and keeping all of it, but it also means you need your own ABN, insurance, invoicing and compliance tracking - the admin Hireup otherwise handles for you as an employer.

Juste: your whole independent business, one platform

Juste is built for workers who want to stay independent and run their own business without stitching together separate tools to do it. The Solo membership brings the directory listing, a compliance register with expiry alerts, service agreements, NDIS invoicing from the full 2026-27 catalogue, expense and mileage tracking, a tax-time export, append-only shift notes, and direct messaging with participants into one place - so being independent doesn't mean juggling five different systems the way Hireup's employer model otherwise avoids for you.

The honest limitation: Juste does not replace the certainty of being someone's employee. If you want guaranteed super and workers compensation handled for you without running your own ABN, that is what Hireup's employment model genuinely offers, and Juste is not built to replicate that.

Run your whole independent NDIS business from one platform

Directory, compliance, agreements, invoicing and notes - all in one flat Solo membership.

Juste for independent workers

Sources

This article is general information dated 11 November 2026. Platform fees and features change - verify directly with each platform before making decisions. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.