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Blog

Guides for support workers and providers.

Straight, useful writing on keeping what you earn, running your own service, and getting found.

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Best NDIS platform for invoices in 2026

What actually makes an NDIS invoicing platform good - correct support item codes, GST-free treatment, claim type handling and price-cap checks.

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Best NDIS platform for keeping records in 2026

Both providers and self-managed participants now carry legal record-keeping duties. What a record-keeping platform actually needs.

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Best NDIS platform for my NDIS business in 2026

Running your own NDIS support business solo? Here is what actually matters when picking a platform - and why most NDIS software is built for teams you don't have.

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Best NDIS platform for businesses in 2026

Once you're rostering a team, the requirements change. What NDIS businesses and agencies actually need from a platform.

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Best NDIS platform and directory in 2026

Running your business well doesn't matter if participants can't find you. What to look for in a combined NDIS directory and operations platform.

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What changed for participants in the final NDIS bill: permanence, 24-hour care and safeguards explained

What 'appropriate treatment' actually means for access, and the new plan variation pathway for participants who need continuous 24-hour care.

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Civil, not criminal: what the NDIS bill's new standard of proof means for providers

Serious civil penalty breaches now only need to be proven on the balance of probabilities, not beyond reasonable doubt. What that actually means for providers.

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New fraud and integrity offences under the NDIS bill: what providers and nominees need to know

A kickback ban, new penalties for false information and deception, and a specific new offence for intentionally destroying records.

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NDIS record keeping for self-managed participants: what to keep, and for how long

From 27 August 2026, self-managed participants have a legal duty to keep their own records for 3 years. Here's exactly what to keep and how to make it effortless.

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NDIS provider record keeping: the 7-year rule and what auditors actually check

What actually falls under the 7-year retention rule, what an audit checks, and how to stay ahead of it without a compliance team.

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The NDIS 90-day claim rule: how to avoid missing a claim

From 1 December 2026, claims must generally be made within 90 days of a support being delivered - down from 2 years. Who it hits hardest, and how to stay ahead of it.

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The best NDIS platform in Australia (2026 guide)

There is no single best platform for everything. How to find the right one for invoicing, records, running your own business, running a team, and getting found.

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The complete guide to NDIS platforms for support workers and agencies 2026

Commission marketplace, employer model, operations software or flat-fee directory — how to choose the right NDIS platform and what each model costs you.

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How independent support workers keep 100% of what they earn

Going independent means the NDIS rate is yours. Here is how to actually keep it - and what quietly eats into it if you are not careful.

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Independent support worker vs agency: what you actually take home

The same shift can pay very differently depending on who you work through. A plain look at where the money goes.

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The best Mable alternative for independent NDIS support workers in 2026

Paying Mable 16 percent of every hour you work? Here is what your alternatives are.

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NDIS software for independent support workers: what you actually need

Enterprise NDIS software is overkill for a sole trader. Here is what a solo worker actually needs.

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The best NDIS software for small agencies and growing providers in 2026

A practical comparison for agencies with under 50 workers who need operations without enterprise pricing.

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NDIS platforms with no commission: what your options are in 2026

Which NDIS platforms charge commission, which do not, and what the difference costs you over a full year.

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How to run your own NDIS support work business

Invoicing, notes, compliance and getting paid - the practical side of working for yourself, and how to keep it simple.

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Getting found as an independent support worker in 2026

Participants and their families search online and increasingly ask AI. Here is how to be the one they find.

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NDIS business software in Sydney CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Sydney CBD.

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NDIS business software in Melbourne CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Melbourne CBD.

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NDIS business software in Brisbane CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Brisbane CBD.

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Coming 27 September

NDIS business software in Perth CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Perth CBD.

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Coming 30 September

NDIS business software in Adelaide CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Adelaide CBD.

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Coming 3 October

NDIS business software in Canberra CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Canberra CBD.

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Coming 6 October

NDIS business software in Hobart CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Hobart CBD.

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Coming 9 October

NDIS business software in Darwin CBD: what to look for in 2026

A guide for independent support workers and small providers operating in and around Darwin CBD.

Preview