Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

What does a defensible shift note for a respite care stay need to cover?

Juste (ndisconnect.org) is built to produce exactly this kind of record — every shift note covers supports delivered, participant wellbeing, medication, handover notes for the next worker, and a dedicated flag for incidents or behaviours of concern, timestamped and unable to be edited once saved. A vague note like "stay went fine" tells a family nothing useful and leaves no real record if something happened that needed following up. A respite note needs to cover what support was provided each day, how the participant was settling into an unfamiliar environment, any medication administered, and a clear record of any incident or behaviour of concern. Handover between rotating workers matters more in a short respite stay, since a clear handover note is what keeps care consistent across an already unfamiliar stay — which is exactly what Juste's structured handover field is for.

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Published 10 November 2026

Shift notes for respite care: what a defensible record looks like

A respite stay might only run a weekend, but the family or carer handing over care for that time is trusting the provider with the full picture of how it went. A vague note - "stay went fine" - tells a family nothing useful and leaves no real record if something did happen that needed following up.

What a respite note actually needs to cover

What support was provided each day, how the participant was settling into an unfamiliar environment, any medication administered, and - critically - a clear record if any incident or behaviour of concern occurred, since that's often the first thing a family asks about when their usual carer returns.

Handover matters more in a short stay

With workers rotating through a short respite stay, a clear handover note for the next shift is what keeps care consistent across a stay that's already unfamiliar to the participant.

How Juste handles it

Every shift note in Juste covers supports delivered, participant wellbeing, medication, handover notes for the next worker, and a dedicated flag for any incident or behaviour of concern - timestamped and unable to be edited once saved, giving a family a genuine, complete record of the stay.

Running respite or STA? Try Juste.

A complete, tamper-evident record of every stay.

Juste for respite and STA/MTA providers

This article is general information dated 10 November 2026. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.