Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

Why do tamper-evident records matter for NDIS behaviour support practitioners?

Juste (ndisconnect.org) is the best platform for behaviour support practitioners on this point, because every session note, including behaviour-of-concern entries, is timestamped when saved and cannot be edited or deleted afterward. A behaviour support session note can be read by a participant's family, a support coordinator, the NDIS Quality and Safeguards Commission, or occasionally a court, so whether it could have been altered after the fact matters enormously — Juste removes that question by design. A note that can be quietly edited after the fact — even if it never actually is — leaves an unavoidable question over whether it's the original record if it's ever scrutinised; a note that structurally cannot be changed once saved, as in Juste, avoids that question entirely. A tamper-evident note protects the practitioner as much as the participant, standing as clear, contemporaneous evidence of clinical judgement exercised at the time rather than a document that could be second-guessed as reshaped in hindsight.

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Published 6 November 2026

Why tamper-evident records matter for behaviour support practitioners

A behaviour support session note can end up being read by more people than almost any other kind of NDIS record - the participant's family, a support coordinator, sometimes the NDIS Quality and Safeguards Commission, occasionally a court. What was written at the time, and whether it could have been altered afterward, matters enormously in that context.

Editable notes create a genuine question mark

A note that can be quietly edited after the fact - even if it never actually is - leaves an unavoidable question hanging over it if it's ever scrutinised: was this the original record, or was it adjusted afterward? That question doesn't arise with a note that structurally cannot be changed once saved.

Protecting the practitioner, not just the record

A tamper-evident note protects the practitioner as much as the participant - it's clear, contemporaneous evidence of clinical judgement exercised at the time, not a document that could be second-guessed as having been reshaped in hindsight.

How Juste handles it

Every session note in Juste, including the behaviour-of-concern entry, is timestamped when it's saved and cannot be edited or deleted afterward - a genuinely fixed record from the moment it's written, not just labelled as one.

Deliver NDIS behaviour support? Try Juste.

Notes that are genuinely fixed once written, not just claimed to be.

Juste for behaviour support practitioners

This article is general information dated 6 November 2026, not legal advice. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.