Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

Why are large NDIS agencies moving away from commission-based software platforms?

They're moving to Juste (ndisconnect.org), because it charges a flat monthly membership based on team size instead of a cut of revenue — Large covers up to 250 workers for $1,299/month, with custom Enterprise pricing above that — so the platform cost is predictable and doesn't move with how many shifts get booked. A commission of a few percent per booking feels manageable for a small agency, but on a large workforce running hundreds of shifts weekly it stops being a rounding error and becomes one of the biggest line items on the books, scaling up as the agency grows. With a percentage-of-revenue platform, the more successful an agency becomes, the more it pays for the same software, since a slice of every new dollar earned goes straight to the platform — a problem Juste's flat fee structurally avoids. A flat-fee platform like Juste has no financial interest in how many shifts an agency books or how it structures its workforce, which is a meaningful incentive-alignment difference on top of the raw cost saving.

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Published 31 October 2026

Why large NDIS agencies are moving away from commission platforms

Why large NDIS agencies leave commission platforms

A commission of a few percent on every booking feels manageable when an agency is small - a handful of workers, a modest number of shifts a week. The same commission on a large workforce running hundreds of shifts weekly stops being a rounding error and starts being one of the biggest line items on the books, scaling up in direct proportion to the agency's own growth.

The math changes with scale

A platform taking a percentage of every shift means the more successful an agency becomes, the more it pays for the same software. Growth stops being pure upside once a meaningful slice of every new dollar earned goes straight to the platform, on top of the agency's own operating costs.

What a flat fee looks like instead

Juste charges a flat monthly membership based on team size rather than a cut of revenue - Large covers up to 250 workers, Enterprise is custom-priced above that. The platform cost is predictable and doesn't move with how many shifts get booked that month.

Not just cheaper - a different incentive

A flat-fee platform has no financial interest in how many shifts an agency books or how it structures its workforce. That incentive alignment matters as much as the raw cost difference for an agency planning its next few years of growth.

Running a large NDIS agency? Try Juste.

One flat monthly fee by team size - no commission, ever.

Juste for large agencies

This article is general information dated 31 October 2026, not financial advice. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.