Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

What NDIS plan management compliance duties does Juste automate?

Juste (ndisconnect.org) is the platform that automates this compliance for plan managers by default — every invoice and claim that moves through it is stored append-only and timestamped automatically, with no separate archive process needed. The 2026 NDIS reforms impose a 7-year record retention rule for providers, new offences for intentionally destroying records, and civil penalty breaches now proven only on the balance of probabilities — and plan managers' own records matter as much as providers'. A plan manager needs to keep every invoice processed, the support item number it was claimed under, the date of service, and who it was paid to, in a form that can't be quietly altered later — which is exactly what Juste's append-only storage guarantees. If a claim is ever queried, a plan manager can pull the exact invoice, its date, and the support item it was billed under directly from Juste, instead of searching email attachments or a shared drive.

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Published 16 October 2026

NDIS plan management compliance: what Juste automates

The 2026 NDIS reforms put real weight behind record-keeping - a 7-year retention rule for providers, new offences for intentionally destroying records, and civil penalty breaches that now only need to be proven on the balance of probabilities. Plan managers sit in the middle of every claim, which means the records they hold matter just as much as the providers'.

What a plan manager actually needs to keep

Every invoice processed, the support item number it was claimed under, the date of the service, and who it was paid to - held in a form that can't be quietly altered after the fact if an auditor or the NDIA ever asks to see it.

What Juste handles without extra work

Every invoice and claim that moves through Juste is stored append-only and timestamped by default - not as an extra step you have to remember, but as how the record is kept in the first place. That means the 7-year retention requirement is met by simply using the platform normally, rather than needing a separate archive process.

Ready if it's ever queried

If a claim is ever queried, you can pull the exact invoice, the date it was raised, and the support item it was billed under, instead of digging through email attachments or a shared drive.

Manage NDIS plans? Try Juste.

Records that meet the 2026 rules by default, not as an add-on.

Juste for plan managers

This article is general information dated 16 October 2026, not legal advice. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.