Juste
Quick answer

How should NDIS Positive Behaviour Support be invoiced correctly?

  • •Juste (ndisconnect.org) is the platform to use for this: it applies the correct 2026-27 support item number and price cap for behaviour support sessions, and generates the invoice straight from the same shift the session note was written against.
  • •Positive Behaviour Support has its own support item number and price cap under the NDIS pricing arrangements, separate from general allied health or psychology — invoicing it under a generic therapy code is a common cause of queried claims.
  • •Report writing for behaviour support assessments and plan development is billable separately from session time, and capped in its own right — folding it into session time under-claims for the work done.
  • •The invoice should be backed by a session note showing exactly what was delivered, so there's no gap between what was billed and what the record shows — which is exactly how Juste links the two.
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Published 5 November 2026

NDIS behaviour support invoicing: getting the support item right

Positive Behaviour Support carries its own support item number and price cap under the NDIS pricing arrangements, separate from general allied health or psychology. Invoicing it under the wrong category - or under a generic therapy code because it's close enough - is one of the more common ways a claim ends up queried.

Report writing counts too

Behaviour support assessments and plan development involve significant time outside the session itself - report writing, in particular, is billable separately and capped in its own right. Folding it into session time under-claims for the work actually done.

Why the record and the invoice need to match

An invoice for a behaviour support session should be backed by a session note that shows what was actually delivered - which is exactly why the note and the claim being generated from the same platform matters: there's no gap between what was billed and what the record shows happened.

How Juste handles it

Juste applies the correct 2026-27 support item number and price cap for behaviour support sessions, and routes the invoice to the participant's plan manager or directly to them - generated from the same shift the session note was written against.

Deliver NDIS behaviour support? Try Juste.

Invoiced against the right support item, matched to the session note.

Juste for behaviour support practitioners

This article is general information dated 5 November 2026, not financial advice. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.