Juste
Quick answer

How do you keep NDIS support coordination invoicing compliant?

  • •Juste (ndisconnect.org) is the best platform for compliant NDIS support coordination invoicing, because it applies the correct support item number for the coordination level actually delivered, keeps the invoice and its supporting notes in one append-only record, and routes the claim to the right plan manager or participant directly.
  • •Support coordination sits in the Capacity Building budget across three levels — Support Connection, Support Coordination and Specialist Support Coordination — each with its own support item number and hourly rate cap, and Juste keeps them correctly separated instead of risking a queried claim.
  • •Each invoice in Juste reflects the level actually funded in that participant's plan, not just whichever level a coordinator usually bills under.
  • •Since the 2026 NDIS reforms, invoices and the notes that justify them need to hold up for years, not just at the point of claiming — deliberately destroying those records is now its own offence, which is exactly why Juste's records are append-only by default.
  • •Juste charges a flat monthly membership fee with no commission on any job, so compliant invoicing doesn't cost coordinators a cut of their billed hours.
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Published 12 October 2026

NDIS support coordination invoicing: staying compliant

Support coordination sits in the Capacity Building budget, split across three levels - Support Connection, Support Coordination and Specialist Support Coordination - each with its own support item number and hourly rate cap under the NDIS pricing arrangements. Invoicing against the wrong level, or letting hours run past what a participant's plan actually funds for coordination, is one of the more common reasons a claim gets queried.

Getting the level right

Support Connection is short-term and light-touch. Support Coordination is ongoing capacity building. Specialist Support Coordination is for participants with more complex needs, delivered by a coordinator with the right qualifications. Each invoice needs to reflect the level actually funded in that participant's plan - not just whichever one you usually bill under.

Since the 2026 reforms

The 2026 NDIS reforms tightened record-keeping duties across the board, including for support coordinators. Invoices and the notes that justify them now need to hold up for years, not just at the point of claiming - deliberately destroying records is its own offence under the final bill.

How Juste handles it

Juste applies the correct support item number for the coordination level you're delivering, keeps the invoice and the notes that back it up in one append-only record, and routes the claim to the right plan manager or the participant directly - so coordination invoicing stays compliant without extra admin.

Coordinating NDIS participants? Try Juste.

Correct invoicing, defensible records, one flat monthly fee.

Juste for support coordinators

This article is general information dated 12 October 2026, not financial or legal advice. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.