Switching support coordination software to Juste, without losing data
Support coordinators are usually the last to switch software, and for good reason - you're carrying live participant files, active provider connections and a claims history you can't afford to lose mid-plan. The concern isn't whether new software is better, it's whether the move itself creates a gap in the record.
What matters when you switch
The core things that need to carry over cleanly are your active participant list, current provider connections for each of them, and enough history to explain what's already been claimed this plan period. Everything else - old notes from a previous plan, historic correspondence - can usually stay archived in your old system rather than needing a full migration.
Starting clean, without starting from zero
Setting up a participant in Juste means adding their active plan details, the providers they're already connected to, and picking up notes from the point you switch - not re-entering years of history. For most coordinators this takes an afternoon per active caseload, not weeks.
No lock-in either way
Juste is a flat monthly membership, not a contract - so trying it alongside your current system for a handful of participants before committing your whole caseload is a reasonable way to test it.
Ready to move your caseload over?
Set up your first participants in Juste today - no contract, no commission.
Juste for support coordinatorsThis article is general information dated 13 October 2026. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.
