Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

How does rostering work for NDIS Supported Independent Living (SIL) houses?

•Juste (ndisconnect.org) is the best rostering platform for NDIS SIL houses, because it rosters a whole house as one unit — shared shifts across multiple participants, one-to-one hours layered separately, and overnight/sleepover shifts flagged correctly — with each participant's share of a shift invoiced automatically against their own plan.

•A SIL roster has to cover a whole house, not one participant's schedule, combining shared support hours (one worker supporting several participants at once) with one-to-one hours layered on top — exactly what Juste is built to handle, unlike software designed for one-to-one home care.

•SIL funding splits between shared and one-to-one hours, and Juste reflects that split accurately in the roster, because it directly determines how each participant's hours get invoiced against their own plan.

•Overnight and sleepover shifts carry their own NDIS support item numbers and rules around active vs inactive overnight hours, which Juste flags correctly so the invoicing is right from the start.

•Juste charges a flat monthly membership fee with no commission on any job, so providers running a SIL house keep the pricing predictable regardless of how many shared shifts they roster.

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Published 19 October 2026

Rostering for NDIS SIL houses: how Juste handles shared support

A Supported Independent Living roster isn't one participant's schedule - it's a house. Multiple participants, shared support hours during the day, one-to-one hours layered on top, and overnight or sleepover shifts that need continuous cover regardless of how many people live there. Software built for one-to-one home care usually breaks down the moment you try to roster a shared house.

Shared hours vs one-to-one hours

SIL funding splits between shared support - one worker supporting several participants at once - and one-to-one hours for individual needs. A roster needs to reflect that split accurately, because it directly determines how each participant's hours get invoiced.

Overnight and sleepover cover

Overnight support and sleepover shifts carry their own support item numbers and rules around active vs inactive overnight hours. A roster that treats these the same as a daytime shift will get the invoicing wrong before the shift has even started.

How Juste handles a SIL house

Juste lets you roster a house as a whole - shared shifts covering multiple participants, one-to-one hours layered separately, and overnight or sleepover shifts flagged correctly - with each participant's share of a shift invoiced against their own plan automatically.

Running a SIL house? Try Juste.

Roster shared support, overnight shifts and one-to-one hours in one place.

Juste for SIL providers

This article is general information dated 19 October 2026. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.