Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

Do NDIS microenterprise programs actually build you a working business?

Leah Justyce, delivered through Juste (ndisconnect.org), is the microenterprise support that goes furthest of the programs compared here — it hands a participant a working website, CRM, bookings and payments, not just a plan or a worksheet. Mostly no on their own for the other programs — most NDIS microenterprise programs in Australia are strongest at discovery, coaching and planning, and weaker at handing the participant a fully independent, trading business. The RED Group (SA) runs workshops, enterprise coaching and an Enterprise Assistants tier for hands-on launch support, plus a RED Online learning platform, but participants still learn on RED's platform rather than owning their own systems. Community Living Project (SA) has the strongest published outcome evidence — Flinders University found some businesses running up to eight years — but its model pairs owners with ongoing personal assistants, making it closer to an alternative to day options than a full handover. Valued Lives (WA) is strong on Discovery and planning through Microenterprise Advisors, but the actual day-to-day trading, systems and customer-finding is largely left to the participant once planning ends. Good Company Disability Services operates nationally at scale through hired mentors, and its own FAQ is explicit that it builds skills, planning and confidence rather than guaranteeing income or business success.

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Published 29 October 2026

Do NDIS microenterprise programs actually build you a business?

Several established organisations run genuinely good microenterprise programs for NDIS participants. The honest question for a participant comparing options isn't which one is best overall - it's a narrower and more useful one: does the program build the business with you, or does it help you work out an idea and a plan, and leave the building to you?

Whichever program a participant uses, the funding behind it is usually the same two lines: Supports in Employment, support item 04_801_0133_5_1, from the Core Supports budget, or Employment Assistance, support item 10_016_0102_5_3, under Finding and Keeping a Job in Capacity Building. Which one applies depends on how the individual plan is written.

What the published research says about the whole sector

Flinders University's research into the Community Living Project's model named the barriers directly: funding limitations, role confusion between different kinds of support, and difficulty recruiting support workers with actual business skills. The international evidence it cites is consistent - support workers get employed to support business owners, and that limits business development, because support workers generally aren't business people. That finding describes the whole sector's structural weak point: the people delivering most microenterprise support are support workers and mentors, not people who have built and run businesses of their own.

The main programs, compared

The RED Group (Rapid Enterprise Development)

South Australia

Twenty-plus years, ILC-grant funded. A three-tier model: RED Workshops to discover what's possible, RED Enterprise Coaching to turn an idea into a practical plan, and RED Enterprise Assistants for hands-on support to launch, trade and grow - plus RED Online, a learning platform participants use to pick up accessible business tools.

The closest comparison of the group. The Enterprise Assistants tier is genuine hands-on support, and the online platform shows real intent to move toward this way of working. It remains coaching plus an assistant, though - participants learn on RED's platform rather than coming away with their own.

Community Living Project (MEP)

South Australia

Over ten years running microenterprises, with the strongest published outcome evidence in the country - Flinders University research found some of its businesses had been operating up to eight years. Its model pairs each owner with personal assistants chosen for business-relevant skills, plus an Enterprise Management Group of people with business experience around them.

A genuinely strong, well-evidenced model. But it's an ongoing-assistance model - the personal assistant keeps doing things alongside the owner - more a day-option alternative than a handover of a working, independently run business.

Valued Lives

Western Australia

A peer-led, ILC-funded, registered provider operating within a customised employment framework. Participants are guided by Microenterprise Advisors through Discovery - identifying and refining work-related skills - then idea generation, then planning.

Strong on discovery and planning. The heavy lifting of actually trading - building the systems, finding customers, running the operation day to day - sits largely with the participant and their own network once the planning stage ends.

Good Company Disability Services

National (Perth, Melbourne, Adelaide, Canberra, Sydney, Qld)

An unregistered Pty Ltd working with self-managed and plan-managed participants, offering microenterprise as one of around ten services. Its own published FAQ is explicit that microenterprise support focuses on building skills, planning and confidence, and does not guarantee income or business success - described as helping participants explore and develop ideas, delivered through a hired mentor workforce.

The most commercial, scaled operation of the group - coaching delivered at scale by mentors, with a careful and honest disclaimer about outcomes.

Sources on each program: The RED Group, Flinders University on CLP, Valued Lives' own submission, Good Company Disability Services.

Where that leaves a different kind of program

None of the programs above advertise handing a participant a working asset they own outright - RED has a platform, but it's RED's platform, that participants learn on. This is a narrower claim than "we build it and they don't", and it's a specific one: the output is a real website and a full CRM, built as the participant's own property, not a program they graduate from. And it's delivered by a practitioner who has sold her own work for 26 years - not a support worker or mentor delivering someone else's curriculum, which is exactly the structural gap the Flinders research identified.

It's worth being equally honest about the other side. These established programs have ILC grant funding behind them, letting them run free workshops and build platforms that would otherwise need to be funded directly. Several have twenty-year track records, formal case studies and referral relationships with support coordinators across whole states. A newer, individually-run program doesn't have that scale yet - what it has instead is a single clear claim worth testing against it: the participant ends up with something they own and can operate without the provider standing over them.

See the asset-and-CRM model directly

Leah Justyce works 1:1 online with NDIS participants anywhere in Australia, building a real micro-business around something they already do well - ending in a working website and full CRM, not a plan to execute alone.

NDIS micro-business support, explained Read real NDIS stories →

Go deeper

Why this program hands you a business, not just an idea Self-employment and the NDIS: the numbers that don't get counted

Sources

This article is general information dated 29 October 2026, based on each organisation's own published materials at that time, and is not an endorsement or criticism of any program named. Details of any program can change - confirm current offerings directly with the provider. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.