Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

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Published 10 August 2026

Preparing for a plan reassessment

With eligibility and plan changes rolling out through 2026 and beyond, a plan reassessment can feel daunting. Preparation is your best protection. Here are practical steps, and a reminder of your right to independent advice.

Get independent advice first

If you have a plan review or reassessment coming up, the Disability Support Guide recommends getting independent advice before the meeting. A disability advocate can help you prepare, attend with you, and make sure your voice is heard. Advocacy is free and independent of the NDIA.

Come with evidence

With eligibility moving toward a functional-capacity model, as UNSW explains, it helps to be able to show how your disability affects your daily life. Gather current reports from your treating professionals, and keep a clear record of the support you actually use and why it matters to your independence, health and participation.

Know what is changing and when

Some changes, such as reductions to social and community participation funding, are beginning earlier, while new eligibility criteria roll out over a longer period, as Better Care Delivered sets out. Our explainer on the 2026 changes covers the timeline in more detail.

Keep your own record

A clear, contemporaneous record of your supports - what happened, when, and how it helped - is powerful evidence at a reassessment. This is one reason a transparent, two-way record of every shift matters: it is your account, not just the provider's.

Learn from the NDIA's own sessions

The NDIA runs free participant webinars on choosing providers, understanding service agreements, and your rights and responsibilities. These are a useful, official way to prepare.

Sources

This article is general information, is dated 10 August 2026, and is not personal advice. It is not affiliated with or endorsed by the NDIA. For advice about your own plan, speak to your planner, a support coordinator, or an independent disability advocate.